Sona Hovsepyan is proactive, creative and result driven personality with 14 years’ progressive experience from which 11 in Customer Care and 3 years in HR: clearly formulates vision of goals, the criteria for reaching the results, cooperates with colleagues, builds and maintains cooperative and supportive relationship. Coordinates beforehand plans and actions with colleagues, which may affect teams work (MTS Armenia).
She has been certificated as “Corporate Trainer (Soft skills trainer) by Corporate University of MTS Russia. She has starting learning in “Erickson Coaching International” as Coach.
Sona is specialized in soft skill trainings, in customer care projects and trainings, organizing processing for Call centers, also she was certificated as practice Enneagram Specialist and during may will continue her learning now as Master of Ennagram!